M2 wins the coveted best Customer Value Award at the 2016 European Premier Partner Conference, for its stand out solution for a major high-security public sector customer.

Canon recognised M2 as a partner that:

“Continually demonstrates a strong culture of excellence to successfully transform the print infrastructure of their customers, putting the customer relationship and a strong consultative approach at the heart of all that they do.”

“Their nomination was for securing a large deal worth in excess of one million euros with a strong consultative approach and a range of hardware and solutions including uniFLOW and Prisma Prepare”

The annual European Premier Partner Conference was held in Prague and was attended by Canon Europe’s top 60 B2B reseller partners, representing 12 countries across Europe.

“We were delighted to pick up the European award for Customer Value, one of only 5 awards given on the night – a real accolade, particularly as we were up against Canon’s top 60 partners. It was the best award to win given its focus on a customer solution.”

 

“The positive feedback received from the customer highlighted M2’s unique offering of Consultancy, Project Management, Technical Know-how and our ability to work closely with our partners to deliver the right solution for our customers. Well done to everyone involved in this project.”

John Taylor | CEO, M2

The event recognises Canon’s highest performing and most loyal partner successes. The two-day conference featured breakout sessions introducing Canon’s newest technologies and workshops on service transformation followed by a Gala Dinner and Awards Ceremony at the iconic Lobkowicz Palace in Prague.

The Awards Ceremony celebrated Partners’ success in key business areas including Customer Value, Partner Innovation, Business Generation, Growth and Solutions.

M2 significantly improved customer satisfaction in London by implementing a Managed Print Service with dedicated onsite resources and a Production Print solution with workflow software and fully automated finishing products. 3000 users benefit from updated technology, greater accessibility plus their Digital Production Print facility has in-sourced 40M pages of business papers on top of their existing high-volume jobs.

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The Conference provided Premier Partners with the opportunity to hear from Canon Inc. VIP, Mr. Yoshinori Ikeda, Deputy Chief Executive of Office Imaging Products Group, as well as from Canon Europe’s Executive Vice Presidents and Senior Directors.

“We wish to recognise those Partners who show great strength in selling a range of hardware, solutions and services within the Canon portfolio and those who show great innovation achieving new business and targeting new markets.”

Markus Naegeli | Canon Europe’s Executive Vice President, Business Imaging Group.

 “It is important to further strengthen relationships with our European Premier Partners, both on a European and local level, working in close collaboration to ensure our strategies are complementary.”

Fabian van Hoegee | Canon Europe’s Sales & Marketing Excellence Director.

M2 has been a European Premier Partner for over four years and is one of Canon’s top performing partners in Europe. The relationship continues to flourish with new recognition for our expertise in Production Print.

M2 is certified as an Advanced Solution Partner, a Production Print Partner, and a Managed Print Services partner to Canon. It provides a national service infrastructure for Canon devices across the entire UK for many Corporate and Public Sector organisations, including Network Rail and the Ministry of Justice.

M2 received the prestigious ‘Highest Growth Partner in Europe’ award for the second time at the Canon EXPO 2015. M2 is only one of a few selected partners to receive the coveted award, demonstrating its tremendous achievements and commitment to delivering service excellence.

 

Canon has certified M2 as follows:

Managed Print Services: Advanced solutions capability to address document workflows and strong professional services / service delivery capability to manage print within organisations. Audited to Canon’s standards by a recognised expert third party.

Production Print: Expertise to offer advice to commercial and in-house print providers on Canon’s Professional Print cut-sheet hardware and solutions for both Black & White and Colour requirements.

Advanced Office Solutions: Ability to adopt a strong consultative approach to meet customer needs, utilising Canon’s advanced document workflow and management solutions.

Advanced Office Imaging: Ability to adopt a consultative approach for Canon’s advanced print hardware as well as offering basic Canon Solutions support.