Managed Print Services
Optimise Efficiency. Enhance Productivity. Reduce Costs.
A Managed Print Service from M2 will boost your efficiency, increase performance and reduce costs.
M2 has been developing transparent and bespoke MPS contracts for over 20 years; we are Europe’s premier MPS provider because we listen to our customer’s needs. At M2 we understand that MPS isn’t a ‘one size fits all’ or just a type of contract – it’s a fully integrated business solution that will deliver a comprehensive service led solution designed to achieve pre agreed business objectives and needs.
We actively manage your print infrastructure. We remove print estate headaches and free-up your resources so you can focus on what you are good at. As specialists, we have a successful track record delivering cost reduction, environmental savings, and safeguarding your organisation against risk from information leaks.
Larger enterprises on their second or third MPS contract are often dissatisfied with their current MPS experience. They report that the level of service and customer focus is not sufficient to drive through continual improvement within their existing MPS relationship.
We Understand You
At M2 we understand your motivating factors for change and know that you need an MPS provider with strategic vision to accomplish your requirements.
92% of our customers are highly satisfied with our performance.
While cost-reduction, management information and document security remain core to the MPS experience, our most recent customer survey found that service reliability, customer relationship management, and continuous improvement are now the most important priorities to drive satisfaction.
M2’s customers have rated our performance highly in these areas, reinforcing our position as Europe’s leading MPS partner.
- Service Reliability 100%
- Customer Relationship Management 92%
- Continuous Improvement 87%
Ratings satisfactory or above, M2 Customer Survey 2015
Managing It All For You
Fleet optimisation is vital to transform your environment into a secure, cost-effective and reliable MPS solution.
We help businesses realise process efficiencies, track usage and gain control to deliver the financial and environmental savings you seek.
|✔||Dedicated to forging deeper relationship to understand your company better.|
|✔||Broad portfolio of IT Services to support evolving business needs.|
|✔||Established MPS programme with strong track record across diverse customer base.|
|✔||One supplier, one invoice, single point of contact Service Desk.|
|✔||Industry recognition for demonstrating leadership and best practice in MPS and for our ground-breaking MPS platform – M2 Intelligence.|
Tailor-Made To Your Business
Our solutions are mapped to your needs after an in-depth analysis of your print infrastructure.
M2 includes document security, print management and device management software, automated toner replenishment and device rentals to service peaks and projects.
We reinforce this with strong nationwide service reliability, and a structured continual improvement programme led by our customer management professionals.