We put our people at the centre of our thinking as ultimately our success rests on their shoulders. We are open and honest. Our service is transparent and we are fully committed to delivering successful results for our customers. We get the best out of our business relationships by taking a partnership approach to extend quality and security via on-going innovation. Recent surveys show 92% of our customers are highly satisfied with our performance, and 90% of our colleagues are positive and motivated to work at M2.