Our People

People Are Our Most Important Asset

Our success rests on the collective attitude, desires and hopes of all the people within M2. We invest in our people to create a forward-thinking and highly-motivated culture that puts Service Excellence and the customer at the heart the M2 business.

  • 90% of our colleagues are satisfied, December 2015 Colleague Satisfaction Survey.

A Solid Foundation

M2 draws on extensive experience, underpinned by a 20 year track record in MPS. [tabby title=”Leadership Team”]Their broad skill set spans sales, operations, M&A, finance and continuous improvement from some of the UK’s top organisations in print management, banking, leasing and accountancy.[tabby title=”Senior Managers”]A strong team with more than 100 years of experience in the print and MPS industry, with a depth of expertise in the IT, Service and Project Management. [tabby title=”Everybody”]We are inclusive. Our open door policy gives all colleagues access to the information and support they need to do their job and provide our customers with the service they expect. [tabbyending]

Leadership Team

  • John Taylor, Chief Executive Officer
    John has held many senior positions across Finance, Operations and sales in managed service businesses. John joined M2 in 2009 from Lex where he was a main board director of the £1.2bn turnover business, helping drive its growth fourfold over the previous 10 years.
  • David Knowles, Northern Regional Sales Director
    David has over 25 years’ experience within the industry and joined M2 in 2007. After successfully setting-up and running his own company, David held several senior sales roles with Ikon (Ricoh) and Danwood.
  • Tony Newman, Group Sales Director
    Tony joined M2 following its acquisition by SCC in 2014. In 2002 Tony established SCC’s print services division and managed a cross-functional team for 12 years. Prior to that Tony held a number of positions with leading vendors Xerox, Kyocera and Compaq.
  • Vikki Smith, Customer Experience & People Director
    Vikki's experience includes sales support, CRM, customer implementations and recovery programmes. At Lex, Vikki was responsible for the customer experience strategy, customer service and operational approach to drive customer satisfaction and loyalty.
  • Damien Baker, Chief Operations Officer
    Damien joined M2 in 2010 after holding a series of senior roles within support services businesses with specific expertise in change management, IT and continuous improvement methodologies.
  • John Higham, Finance Director
    John joined in 2006 having held a series of board positions in private equity backed businesses and originally started his career with PWC.
  • Anna Mitchell, HR Director
    Anna joined M2 in late 2014, having previously held HR positions at Irwin Mitchell LLP, AstraZeneca and Lex. Anna is now responsible for all aspects of M2’s people strategy.
  • Andy Mappin, Sales Director – Public Sector & Production Print
    Andy has recently joined M2 to head up two new sales divisions. Andy held a long term senior management position with Oce UK and has a wealth of experience in both Public Sector and Production Print. The growth in these two sales teams is fundamental to the long term growth plan of M2.
  • Toby Hales, Southern Regional Sales Director
    Toby Joined M2 in February 2015 with 17 Years’ experience in senior management positions in the industry across both direct and indirect markets.

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0845 263 7262