Cepac benefits from M2 Intelligence, automated toner ordering and reduced IT visits across sites. This combined with our proactive service response and account management has resulted in a 15% increase in production line performance and a 22% cost reduction since switching to M2 in 2012.
Cepac, one of the largest packaging suppliers in the UK, values M2’s hands on approach to account management:
“The service response from M2 has been superb, an engineer is normally on site the same day as the call is placed and they all conduct servicing and repairs promptly. Another plus is that all our devices are on M2 Intelligence software, this monitors all our device meterage and toner levels – toners are ordered automatically when needed for next day delivery. We also have access to real time ETAs which we find very useful.”
Wayne Cusworth | Group IT Manager, Cepac
Read the full case study here: Cepac use M2